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Hello,
I am using cloud harmony endpoint and I wanted to test the prevent password reuse feature. However, I was unsuccessful.What should I pay attention to? Can you help with any steps you can suggest?
Which blades are deployed to the client and how was the testing performed?
Were the protected domains configured and policy saved/installed...
For reference the corresponding section of the admin guide is linked below.
I followed all the steps in the admin guide, but I couldn't find where I was missing.
I added the domain as adscanner. But is there a setting I need to make elsewhere?
What format was used for the domain that was specified and which client & OS versions are involved?
At a certain point this might be easier to have a remote session with TAC to investigate further.
Thank you for the answer. For example I have two domains dgs.lab and dgs.local.I added these domains to protected domains and defined them as adscanner.I tried the test on two different machines. One is windows server 2019 in dgs.lab domain, the other is Workgroup windows 10.I didn't get good results with either of them. I have forwarded the issue to the technical team.As you said, it makes sense to have a remote session with them.
Hi,
You will need to login to a protected site at least one time in order for the protection to work.
Did you do it?
Thanks,
Adi
Hi,
Thanks for your answer.I can login to any site with my domain password from my protected domain environment.I tested this and I can still login.
Hi @YaseminAygur
Please reach out to me via email with the details of the steps you followed and I'll help you get this resolved. My email address: [email protected]
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