Checkpoint EFR service terminated unexpectedly

[FernandoCoronel]

Hi

In some Windows Server 2019 when i see the Event Viewer i get this Error mensage

System Loogs -> ID Error 7034 -> The Check Point Endpoint EFR service terminated unexpectedly. It has done this 22 time(s). 

Someone else get this error? What i can do?

What are the causes of this error?

[PhoneBoy]

Perhaps there is something in the client logs that might explain it.
TAC will probably need to be involved in any case.

[egaylor1]

Did you ever get a reason for this from TAC?

[JonnyRabinowitz]

I see this an older thread. In general, I do not like to recommend using the latest release to address any issues. I realize that taking a version only recently released may not be optimal for some customers. In this case I am referring to the E88.70 release that was released earlier this week. However, having said that any GA release is fully supported by TAC for any issues

The reason that I refer to E88.70 is that includes a series of performance optimizations have been introduced to Behavioral Guard and Forensics blade to improve overall system performance and significantly reduce CPU consumption.
Can see more details at https://community.checkpoint.com/t5/Endpoint/Check-Point-Endpoint-Security-Client-E88-70-for-Windows... 

Also in the release sk can also see a significant list of resolved issues at https://support.checkpoint.com/results/sk/sk182578 

I would review and consider whether worth leveraging E88.70 in this case. If so would be very interested if can share any feedback after utilization