Capsule Docs on Android - can't open study books

[#1]

Hello.

We are unable to open CheckPoint study books in Capsule Docs on Android.

We install the app, enter passcode, enter account credentials, tap on "trust the server" message (see attachment) and then get back to passcode. After that we are in a loop - re-entering passcodes, accounts, "trust" again...

We used different phones and tablets, different accounts of engineers who attended official courses - but no avail.

Does anyone has the same issue?

[#2]

Hello.

We are unable to open CheckPoint study books in Capsule Docs on Android.

We install the app, enter passcode, enter account credentials, tap on "trust the server" message (see attachment) and then get back to passcode. After that we are in a loop - re-entering passcodes, accounts, "trust" again...

We used different phones and tablets, different accounts of engineers who attended official courses - but no avail.

Does anyone has the same issue?

[#3]

Hello.

We are unable to open CheckPoint study books in Capsule Docs on Android.

We install the app, enter passcode, enter account credentials, tap on "trust the server" message (see attachment) and then get back to passcode. After that we are in a loop - re-entering passcodes, accounts, "trust" again...

We used different phones and tablets, different accounts of engineers who attended official courses - but no avail.

Does anyone has the same issue?

[PhoneBoy]

I consulted with R&D and it looks like they are aware of the issues.

A new version is planned in the coming weeks that will hopefully address the issue.

[PhoneBoy]

I consulted with R&D and it looks like they are aware of the issues.

A new version is planned in the coming weeks that will hopefully address the issue.

[Charles_Glowack]

Presently issue is settled. AT https://documentsecurity.checkpoint.com/ds-gateway/home need change class from "checkpoint" to "digital book". at that point logout/login to capsule docs and open your books as you wanted.

[Charles_Glowack]

Presently issue is settled. AT https://documentsecurity.checkpoint.com/ds-gateway/home need change class from "checkpoint" to "digital book". at that point logout/login to capsule docs and open your books as you wanted.

[Dmitry_Nesterki]

Well, I've tried to do this, but web viewer show classification field as empty. No "Checkpoint" or "ebook".

[Dmitry_Nesterki]

Well, I've tried to do this, but web viewer show classification field as empty. No "Checkpoint" or "ebook".

[Dmitry_Nesterki]

Not working. Desktop version OK, Android - same issue.

[Dmitry_Nesterki]

Not working. Desktop version OK, Android - same issue.