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dhagemeier
Explorer

Capsule Docs & Check Point Courseware

I am using Capsule Docs, when attempting to save a document in Word (O365) the application will close abruptly, when i disable Capsule Docs, Word works correctly.  Any thoughts?

2 Replies
Saul_E__Fajardo
Participant

As many would ask here. This other information would be valuable to compare between scenarios. OS version, Capsule Docs version, Endpoint Security version.

You have already checked if you have any Antivirus that is blocking any process in the background for capsule docs.

 

dhagemeier
Explorer

Core 80.90.5592

Capsule Docs 92.5.9

OS is Windows 10 Pro.

I have Disabled the Antivirus.

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