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umpultusk
Explorer
3 weeks ago

BSOD after inserting a SD card into reader

Hi,
in all of my Dell Optiplex AIO 5400 I'm faceing BSOD after inserting a SD card into a Realtek reader. When I uninstall CP Harmony Windows starts to read the SD card normaly. I've updete the driver form Dell and updete CP from 88.50 to 88.72 and sill no luck.

Brand of Card Reader: Realtek

PCI\VEN_10EC&DEV_525A&SUBSYS_0B171028&REV_01

driver version: 10.0.26100.21374

Does anybody have that kind of issue?

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4 Replies
PhoneBoy
Admin
Admin
2 weeks ago

Have you engaged TAC here?

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umpultusk
Explorer
2 weeks ago
In response to PhoneBoy

Sorry I don't understand the question.

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Chris_Atkinson
Employee Employee
Employee
2 weeks ago
In response to umpultusk

Have you logged a ticket with support to investigate the issue?

CCSM R77/R80/ELITE
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umpultusk
Explorer
2 weeks ago
In response to Chris_Atkinson

Yes. I did. 

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