Quarantine Email by any reasons alert notification should be push to admins

[manish_magar]

Our requirement is that Quarantine Email by any reasons(phishing, spam, malware) alert notification should be push to admins.

How to configure this settings.?

[CheckMatesAI]

This answer is provided by Infinity AI Copilot and should be confirmed by reviewing official documentation in Support Center.

To configure alert notifications for quarantined emails due to phishing, spam, or malware, you can follow these steps using Check Point's Harmony Email and Collaboration:

1. Access the Administrator Portal: Log in to the Harmony Email & Collaboration Administrator Portal.

2. Navigate to Email Protection Policies:

   • Go to the "Policy" section on the left panel.
   • Select the relevant email protection policy you want to configure (e.g., phishing, spam, or malware).

3. Configure Alerts:

   • Enable the option to send email alerts to administrators. This can be done by selecting "Send email alert to admin(s) about phishing" and "Send email alert to admin(s) about malware" for the respective policies.
   • If you want to send alerts to specific email addresses, select "Send Email alert to ..." and enter the desired email addresses.

4. Customize Notification Templates:

   • You can customize the notification templates for quarantine alerts. This includes setting the subject and body of the email notifications using placeholders like {subject}, {from_email}, and {link_to_restore}.

5. Save and Apply Changes: After configuring the alerts and customizing the templates, make sure to save and apply the changes to ensure the settings are active.

For more detailed guidance, you can refer to the Harmony Email and Collaboration Administration Guide.

If you need further assistance or encounter any issues, feel free to ask!