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risqinisa
Explorer

License Applied Successfully but Overview Not Updated

Hi everyone,

I just installed a new license for Harmony Email & Collaboration. In the Service & Contract Details, it shows that the license was successfully applied and is valid until 30/06/2026.

contract.png

However, on the Dashboard Overview, it still shows "9 days left" which appears to be from the previous trial license.

dashboard overview.png

Has anyone experienced a similar issue?
Would appreciate any advice or insight.

Thanks in advance!

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1 Reply
PhoneBoy
Admin
Admin

I've seen this phenomenon in other products where it will show only the most recent (About to expire) license information.
I assume that's the case here.

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