Harmony Email & Office Quarantine Mailbox

[jamesosw]

Hi Guys,

I hope someone can help me to address the following questions as I couldn't locate any details from the documentation for Harmony Email & Office (Version 1)

1. Do we need to license the quarantine mailbox?
2. How many days are the quarantine items are kept (in days)?
3. Is there any storage capacity limit for the quarantine items?

Appreciate any feedback or response on this - thanks!

[jamesosw · Accepted solution]

Answering to my own thread:

• Emails - content and meta data (malicious emails are stored indefinitely, benign emails for 7 days)
• Files - content and metadata (malicious files are stored indefinitely, benign files for 24 hours)

CloudGuard SaaS: Data Handling and Residency (checkpoint.com)