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arvindteemul1
Collaborator
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Ability to view the body of emails

Hi Mates,

I started a proof of concept using Harmony and Email Collaboration  to secure a client's use of O365. Is there a way to view the actual body of the emails from Harmony and Email Collaboration, if the client wanted too?

 

Warm regards,

Arvind  

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Jonathango
Employee
Employee

Hi Arvind.

Check the note at the bottom of the chapter you were looking at:

 

2023-02-23_09-43-14.png

 You will need a specific role to be added to your user in order to be able to access sensitive data such as seeing the email body.

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(1)
4 Replies
Chris_Atkinson
Employee Employee
Employee

Please see the reviewing phishing section of the admin guide:

 

https://sc1.checkpoint.com/documents/Harmony_Email_and_Collaboration/Topics-Harmony-Email-Collaborat...

CCSM R77/R80/ELITE
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arvindteemul1
Collaborator

Thanks,

I looked at the admin guide and found these points:

1) "To investigate the body of the raw email, under Email Profile, click Show for Show body from raw
email. - this does not show the exact body of the email

2)  To download the raw email, under Email Profile, click Download for Download this email. - where is the download option, I am unable to find it?

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Jonathango
Employee
Employee

Hi Arvind.

Check the note at the bottom of the chapter you were looking at:

 

2023-02-23_09-43-14.png

 You will need a specific role to be added to your user in order to be able to access sensitive data such as seeing the email body.

(1)
arvindteemul1
Collaborator

Thanks you very much!

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