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Issue with Azure platform communication (168.63.129.16)
Having an issue communicating to the Azure platform IP 168.63.129.16. When I do a fw unloadlocal the errors on the console stop and the VM in Azure Portal stops reporting that the Azure agent is not working. However, I tried the following in my firewall policy and none solved the issue:
- Allow HTTP, DNS and TCP\32526 from cluster object to 168.63.129.16.
- Bypass HTTPS inspection (shouldn't have an effect since communication to Azure platform is HTTP)
- Applied new policy package with no Threat Prevention.
Edit: The default routes on the gateway VMs have not been changed.
Some errors seen on the command line:
2022/07/28 12:50:45.964617 WARNING ExtHandler [PERIODIC] [IMDS_CONNECTION_ERROR] Unable to connect to IMDS endpoint 169.254.169.254
2022/07/28 12:52:17.057629 WARNING ExtHandler [PERIODIC] [IMDS_CONNECTION_ERROR] Unable to connect to IMDS endpoint 168.63.129.16
2022/07/28 12:53:48.151508 WARNING ExtHandler HealthService: could not report observations: [HttpError] [HTTP Failed] POST http://168.63.129.16:80/HealthService -- IOError timed out -- 6 attempts made
2022/07/28 12:54:19.489577 ERROR ExtHandler ProtocolError processing goal state, giving up [[ProtocolError] [Wireserver Exception] [HttpError] [HTTP Failed] GET http://168.63.129.16/machine/?comp=goalstate -- IOError timed out -- 6 attempts made]
2022/07/28 12:54:19.491258 WARNING ExtHandler Exception retrieving extension handlers: [ProtocolError] Exceeded max retry updating goal state
2022/07/28 12:54:19.492048 ERROR ExtHandler Event: name=WALinuxAgent, op=ExtensionProcessing, message=Exception retrieving extension handlers: [ProtocolError] Exceeded max retry updating goal state [<FrameSummary file /usr/lib/waagent/azurelinuxagent/ga/exthandlers.py, line 230 in run>, <FrameSummary file /usr/lib/waagent/azurelinuxagent/common/protocol/wire.py, line 153 in get_ext_handlers>, <FrameSummary file /usr/lib/waagent/azurelinuxagent/common/protocol/wire.py, line 112 in update_goal_state>, <FrameSummary file /usr/lib/waagent/azurelinuxagent/common/protocol/wire.py, line 837 in update_goal_state>], duration=0
2022/07/28 12:56:19.317619 ERROR ExtHandler [ProtocolError] [Wireserver Exception] [HttpError] [HTTP Failed] POST http://168.63.129.16/machine?comp=telemetrydata -- IOError timed out -- 6 attempts made
2022/07/28 13:01:02.607474 WARNING ExtHandler HealthService: could not report observations: [HttpError] [HTTP Failed] POST http://168.63.129.16:80/HealthService -- IOError timed out -- 6 attempts made
2022/07/28 13:03:33.775584 ERROR ExtHandler [ProtocolError] [Wireserver Exception] [HttpError] [HTTP Failed] POST http://168.63.129.16/machine?comp=telemetrydata -- IOError timed out -- 6 attempts made
2022/07/28 13:03:52.867623 ERROR ExtHandler ProtocolError processing goal state, giving up [[ProtocolError] [Wireserver Exception] [HttpError] [HTTP Failed] GET http://168.63.129.16/machine/?comp=goalstate -- IOError timed out -- 6 attempts made]
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