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Sarath_M
Contributor
‎2019-03-05 04:44 AM

CloudGuard Iaas Azure cluster does not work when a reboot is performed

We have a PAYG CheckPoint R80.10 Cluster in Azure. A manual failover by downing the eth1 interface works and the routes and cluster-vip are changed to the active firewall.

But when we reboot the active gateway, the failover does not work after waiting for more than 10 minutes.

Once we reboot the active gateway, the script for testing the cluster/service principal does not work and fails at DNS resolving stage.Added a route in UDR to DNS server so that both gateways can communicate over the vnet.

How to check and make it work when a reboot is performed?

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2 Replies
PhoneBoy
Admin
Admin
‎2019-03-06 06:09 PM

If you can reproduce this it might be worth a TAC case.

I believe the script should already account for this condition.

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Sarath_M
Contributor
‎2019-03-07 04:23 AM
In response to PhoneBoy

Raised a SR and working with TAC.

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