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CheckMates Live Caribbean: Issue Resolution Best Practices

Published on ‎2021-07-21 09:43 PM by Admin

Join us for a virtual cyber security community event with your fellow Check Point customers in the Caribbean on 10 August 2021 at 1pm Atlantic Time!

In this session, we will explain how to get through support process, avoid unnecessary stress and frustration, speed up a successful resolution, work on preventing issues in the future.

Our agenda include the following topics:

  • Sorting out the issue

  • Planning and approaching resolution steps

  • Support processes: SLAs & people, tips and tricks

  • PRO Support Service

We guarantee that you'll leave this event having learned something new that you can use to improve your security posture. In addition, this event provides an opportunity to meet other Check Point engineers in the region.

Please note: This virtual event is intended for persons in the Americas and has a limited number of spaces.

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Tue, Aug 10, 2021 10:00 AM PDT
Tue, Aug 10, 2021 12:00 PM PDT
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