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Lincoln_Alencar
Explorer

Have you ever had problems with fingerprints to use the "Show Package Tool" in R80.10?

Hello There.

    I'm trying to use the web_api_show_package.sh script, but I'm having this error:

[Fri Nov 09 11:23:42 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: The parameters that were received:

[Fri Nov 09 11:23:42 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Limit number of object per page: 10

[Fri Nov 09 11:23:42 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Local Ips: [192.168.75.200, 127.0.0.1]

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.severe()SEVERE]: Could not get the server's fingerprint - Check connectivity with the server. Check 'api status' for more details

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: Script stopped running due to severe error!

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: dirPath: /home/admin/73eaa7c5-7fc0-4f72-9270-b7a5ebb61a43

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: tarGzPath: show_package-2018-11-09_11-23-42.tar.gz

Have you ever see anything like that, or know this problem? if yes, please help me!!!

2 Replies
PhoneBoy
Admin
Admin

What arguments did you run the script with?

Also, which jumbo hotfix version are you on?

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Kaspars_Zibarts
Authority
Authority

With large API calls like show package I would strongly suggest to update to latest jumbo. Plus check that you are running 64 bit java and extend memory https://community.checkpoint.com/thread/9495-api-dying-on-mds-take-142-every-few-days 

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