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Tom_Hinoue
Advisor
Advisor

I would like to strongly request for an uninstaller/clean up tool for EPS, as many competitor endpoints have.

I have experienced many times where a customer installed EPS but introduced many issues on their client. To resolve it they try to uninstall by "remove programs" but sometimes does not complete and leaves some EPS components left on the PC, where running EPS installer again somewhat fails and can't even repair/reinstall.

Existing SKs most of the time tell us to use safemode/edit registry/manually create files...blah blah... but this is not something we can easily ask customers to do. In worst cases TAC informs us to clean install Windows...

I believe I'm not the only one that wants this feature 🙂

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