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Pedro_Sentinela
Contributor

Error: Failed to fetch Threat Prevention policy

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Has anyone seen this error?

"Anti-Bot & Anti-Virus Error: Failed to fetch Threat Prevention policy"

Captura de tela 2022-08-10 105002.png

 
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Chris_Atkinson
Employee
Employee

Yes a handful of times.

Does it persist after you attempt to install the Threat Prevention policy to the gateway?

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Chris_Atkinson
Employee
Employee

Yes a handful of times.

Does it persist after you attempt to install the Threat Prevention policy to the gateway?

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Pedro_Sentinela
Contributor

now he's gone, after applying the policy. but can you tell me what this error would be?
I investigated this sk and no errors nor this one:
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

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Chris_Atkinson
Employee
Employee

If it reoccurs please take it up with TAC, there is a fetch command they will guide you on that you can run from the GW CLI that should provide a more detailed error/cause. 

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Pedro_Sentinela
Contributor

okay, thanks!

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