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Alex-
Leader Leader
Leader

Threat Emulation updates failures

R81.10 Take 150+

Since a few days, we get the following errors from TE which turns the relevant systems in error in Smart Console.

 

Generally, the error disappears from itself and would reoccur after a while.

These systems have full Internet access and have been around for some years.

 

Error: Threat Emulation update failed, cannot download TEDIFI. Got empty list of available files from download center, and we expected to get files in this type of update.

 

I would suppose a sort of backend failure upstream, just wonder if this is a known issue.

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PhoneBoy
Admin
Admin

I've seen a few TAC cases on this issue that mention this as the solution: https://support.checkpoint.com/results/sk/sk181633 

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