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Hllrdm
Contributor

SIC error after installing policies

After updating the JHF on the R81, we encountered the SIC General Failure [error no. 148] error after installing the policies.
We checked tcpdump - no packets are missing between the gateway and the control server. We re-initiate the SIC, but the error reappears after installing the policies.
We found errors in cpd.elg:

register_my_addon: registered simplePA.
main: sic over ssl service won't be initialized (Probably not MGMT or CMA env)
Cpd started
cpd_mon_signal_handler: About to be killed by CP watchdog! Attempting graceful exit...

Has anyone encountered this problem? How can it be solved if it's not a network connection problem?

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4 Replies
G_W_Albrecht
Legend
Legend

The sk116861 gives a SIC reset as a solution, but that did not work here. I would suggest to contact CP TAC for a RAS.

CCSE CCTE CCSM SMB Specialist
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Daniel_
Advisor

We have the same issue on our VSX (in a VM as a copy from production).

Upgrade to R81.10 take81 has been fine. Then I changed interface via vsx_utils (eth4 -> bond4). On all VS I can install policy except VS0. If I turn off policy acceleration it's still not working.

Have you find a solution?

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G_W_Albrecht
Legend
Legend

Contact TAC - this post is a year old and does not mention VSX at all !

CCSE CCTE CCSM SMB Specialist
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Tal_Paz-Fridman
Employee
Employee

I would look at the following SKs first and then consider contacting TAC:

sk116861 Policy installation fails with "SIC General Failure [ SIC error no. 148 ]" error

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

 

sk173325 vsx_util change_private_net command fails

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

 

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