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Blason_R
Advisor

Mobile Access Portal is not working on cluster member

Hi team,

Suddenly my mobile acces portal on one of the member stopped working. We failed over the traffic and it is working fine on other member when active. However this is not working on other one. 

I restarted the cvpn service; even rebooted the firewall but no luck. Then I gathered the debug of cvpnd_admin debug and below logs are prominently being observed in cvpnd.elg. 

[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 50 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 51 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 52 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 53 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 54 from epoll set: Bad file descriptor
[31 Aug 8:42:47] T_event_fdclr_epoll: failed to clear socket: 38 from epoll set: Bad file descriptor
[31 Aug 8:42:47] T_event_fdclr_epoll: failed to clear socket: 39 from epoll set: Bad file descriptor
[31 Aug 8:42:47] T_event_fdclr_epoll: failed to clear socket: 40 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 41 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 46 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 47 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 48 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 49 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 50 from epoll set: Bad file descriptor

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3 Replies
G_W_Albrecht
Legend
Legend

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Blason_R
Advisor

Nah - Customer does not have Dynamic ID enabled.

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Lukas_Sosnovec
Contributor

Hello, if anyone is interested, I had the very some problem now.

Debug of httpd (sk104577):

PHP Fatal error: Uncaught Exception: Directory of /opt/CPcvpn-R80.40/log/portal_log/SSLVPNPortalLog.log does not exist!

 

Solution was to manually create portal_log directory and SSLVPNPortalLog.log

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