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Mobile Access Issue on R80.20

Hi All,


I have problem with VPN Mobile Access has a issue.

Here the message error code:

"Check Point Mobile - Access denied. The format or content of your request has been detected as invalid or unsafe. (400)"


This is happen after user login on the ssl portal, and then want access feature application Internet Banking, but this issue is appear.


currently customer using R80.20 Take 101.


Has anyone face this issue? i already check on sk165513 and i must disable web intelligence protection. but according sk44435.

Thats only recommended if i want troubleshooting more advance.


Here the following capture, i am sorry i can't share full screen because their privacy.


Thanks Regards 

Dio Aditya Pradana

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1 Reply

Best bet is to get the TAC involved to help you troubleshoot this.
That said, R80.20 is near End of Support and you should probably upgrade to a more recent release.

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