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FredrikV
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Incomplete removal of Identity Agent lite-version

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Hello,

How do I completely remove the Lite-version of the Identity Agent?

I want to replace it with the Full-agent, but keeps getting the following message when trying to install it (after first uninstalling lite-version):

"Light-agent (per-user) installation found. Please remove all per-user installations on order to install Identity Agent for all users"

 

I have come across this before, and at the time found a registry key that needs to be removed. However I didn't document that key, and simply cannot find it again. Been Googling a'lot recently.

 

Can anyone point me to a relevant article, or perhaps tell the registry key right here?

 

Thanks

Fredrik

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G_W_Albrecht
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the_rock
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I had that issue once before and I simply googled and found one of those force uninstall downloads and that took care of it. Not saying thats CP supported method, but it worked fine : - )

Andy

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G_W_Albrecht
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