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abhinavmalasi88
Explorer
‎2022-04-08 06:55 AM

H.323 Calls Blurry via Endpoints MCU behind Checkpoint Firewall R80.40

Dear Community,

I am Having Polycom RMX 2000 and DMA 7000 behind Checkpoint R80.40 but having issues while in a video call video is Blurred out and Calls are getting Disconnected Intermittently.

Endpoints Polycom realpresence group 500 series are also getting disconnected during H.323 Call & calling through Cisco Webex. via IP.

 

Please state Steps to follow to disable Deep Packet Inspection , H.323 ALG Disabling , Application Inspection for VoIP.

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2 Replies
PhoneBoy
Admin
Admin
‎2022-04-08 09:55 AM

What precise rules are you using to enable the communication in the first place?
Because if you're not using SIP or H.323 services, then I don't believe there will be any deep inspection.

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the_rock
Champion
Champion
‎2022-04-08 09:59 AM

https://community.checkpoint.com/t5/Security-Gateways/How-to-disable-SIP-ALG-inspection-in-a-specifi...

 

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