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Laurent-LH
Contributor
‎2022-03-08 02:49 AM

Geo Policy problems

Hi Checkmates Teams

I use updatable object to filter by country (whitelist). I see an IP address 2.18.221.200 blocked but its flag is Netherlands in the log (maybe an IpToCountry.csv's problem) and more inconvenient localised in France by the MaxMind site. However these 2 countries are in my whitelist !

My version Secure Gateway and Management are R81 JHF 58.

Do you have an idea ?

Regards

Laurent

 

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2 Replies
Chris_Atkinson
Employee
Employee
‎2022-03-08 05:53 AM

Can you please provide a screenshot of the redacted log card of the drop?

Alternatively taking it with TAC might expedite resolution.

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Laurent-LH
Contributor
‎2022-03-08 06:44 AM
In response to Chris_Atkinson

In attach the log.

Preview file
33 KB
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