Hello, I hope this is the correct place to post.
Unfortunately I am not a Checkpoint direct customer but I work for a National Healthcare Organization where many of the other entities we interact with appear to be. Also unfortunate is that there appears to be a mistake in the Checkpoint Geo DB which is classifying our owned IP space of 22.214.171.124/24 to be originating from Spain rather than the actual location of the United States.
Checkpoint Telephone support has confirmed the same and also that the source, Maxmind, has our IP space correctly Geo located in the United States, however was not able to assist with resolving it in the Checkpoint system as we do not have an active contract for our company. Otherwise they were very helpful in confirming.
My reference Service Request Number is: 6-0003565687
I have searched this forum and saw that there have been other instances where this has happened and was resolved quickly, though I understand they were paying customers. Appreciate any help or direction, thank you.