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leonid1890
Contributor

Check Point SMB 1570 Upgrade to R81.10

Hello,

 

I have Check Point SMB 1570 with OS R80.20.50 which are centrally managed.

I tried to upgrade to R81.10, all logs said that upgrade was sucessful but in real

It still was with R80.20.50.

After few check, only after I convert the gateway from centrally managed to local managed

I sucessfuly upgraded it.

 

Note: from R81.10.x to R81.10.y there is no issue with the upgrade when it centrally managed.

 

Is there any known issue or something you know regarding it?

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7 Replies
Chris_Atkinson
Employee Employee
Employee

Not aware of a version constraint though it's possible given R80.20.x is approaching EOL.

Was the gateway under SmartProvisioning / LSM?

CCSM R77/R80/ELITE
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leonid1890
Contributor

I didn't upgrade / try to upgrade via SmartProvisioning / LSM,

On SmartProvisioning menu it appeared there but not enabled.

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Chris_Atkinson
Employee Employee
Employee

If you manage your appliance directly in SmartConsole (and not in SmartProvisioning), then you can install a firmware package in SmartConsole.

https://sc1.checkpoint.com/documents/SMB_R81.10.X/AdminGuides_Centrally_Managed/EN/Content/Topics/Up...

CCSM R77/R80/ELITE
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leonid1890
Contributor

Yes I knew it but my Management server is R81.10 and not R81.20 so it is not working.

I tried to upgrade heck Point SMB 1570 via smart update, it upgraded it but still the gateway remain with R80.20.50.

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Chris_Atkinson
Employee Employee
Employee

What process / method did you use to attempt the upgrade?

In R81.10 management this is not supported (centrally) per the Limitations:

https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.10_SecurityManagement_AdminGuid...

CCSM R77/R80/ELITE
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leonid1890
Contributor

I tried to upgrade manually and it didn't upgraded.

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Chris_Atkinson
Employee Employee
Employee

Recommend sharing the builds of all involved images and the JHF of the Management with TAC so they can validate.

CCSM R77/R80/ELITE
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