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RickyDan
Contributor
‎2021-11-11 08:29 AM

Cannot login to Gaia OS after 80.40 upgrade

Upgraded a 5100 standalone appliance from R80.30 to R80.40 by doing a clean install of Check_Point_R80.40_T294_Fresh_Install_and_Upgrade image.

I now cannot login to Gaia OS and I have tried my normal credentials before upgrade as well as admin\admin.

UPDATE: I tried to factory reset and that failed too because some file/folder for an image did not exist. The firewall is now stuck in a boot loop. The boot option to recover from another image will not work because it asks for admin password which is what I don't have to begin with.

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2 Replies
PhoneBoy
Admin
Admin
‎2021-11-14 09:14 PM

You may need to a fresh install.
TAC may have other suggestions here.

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G_W_Albrecht
Legend
Legend
‎2021-11-14 10:23 PM

Did you do a migrate_server export ? Any snapshot/backup from R80.30 ?

CCSE CCTE SMB Specialist
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