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Jukhino
Explorer

Cannot Ping PPPoE

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Hi Checkmates,

 

We have configured a PPPoE and things are working, however are unable to ping the interface. A security policy is configured but ping is not working is there anything else that needs to be configured?

 

warm regards,

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1 Solution

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Jukhino
Explorer

Hi Chris,

 

Thanks for responding and the tip is appreciated.

 

Our issue was found on the SP side which they finally managed to resolve.

View solution in original post

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2 Replies
Chris_Atkinson
Employee
Employee

Which type/model of appliance and is it centrally or locally managed?

Note some of the SMB appliances have an Advanced setting preventing pings with a large packet size.

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Jukhino
Explorer

Hi Chris,

 

Thanks for responding and the tip is appreciated.

 

Our issue was found on the SP side which they finally managed to resolve.

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