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ebalmon
Participant
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Many adjacent access Points use the same channel

Hi folks,

I have a 1570 appliance with this problem:

 

Users in this network reclaim frequently disconnecting and sometimes can't see the SSID in his devices

Are there any way to change the channel to another that is have using less adjacent access points?

Many adjacent access Points use the same channel.png

 

Best regards

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Chris_Atkinson
Employee Employee
Employee

On the Wireless page follow the blue "settings" links next to the Wifi (either 2.4 or 5ghz radios) to access the channel settings: (see attached)

There is also this:

Device > Advanced Settings > search: channel

CCSM R77/R80/ELITE

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(1)
4 Replies
Chris_Atkinson
Employee Employee
Employee

On the Wireless page follow the blue "settings" links next to the Wifi (either 2.4 or 5ghz radios) to access the channel settings: (see attached)

There is also this:

Device > Advanced Settings > search: channel

CCSM R77/R80/ELITE
(1)
ebalmon
Participant

Hi Chris,

Thanks for the info.  One question, please

do you think the cause of desconnections and other problems could be the share channel by many adjacent access point?

OS advanced settings.png

 

Best regards

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Chris_Atkinson
Employee Employee
Employee

sk165123 suggests that you're looking at the right areas.

One recent thing I also encountered, (not specific to CP) but was client devices that use mac-address randomization would have intermittent access seemingly until such option was disabled.

CCSM R77/R80/ELITE
(1)
ebalmon
Participant

Thanks a lot!

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