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dkulikov
Explorer

Factory reset SMB appliance after upgrade to R81

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I have a Quantum Spark 1550 Appliance that was originally with version R80.20.01 (992000884), later it was updated to R80.20.40 (992002691).
To download (https://supportcenter.checkpoint.com/supportcenter/portal?model=1500&version=&os=Gaia+Embedded&produ... ) version R81.10 is available.
Question:

1) After upgrading to R81.10 via the Web UI, will I be able to roll back to the factory state (R80.20.01 (992000884)) by clicking the Factory Default button?

2) Why is R81.10 unavailable to me when checking for updates via the Web UI?

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2 Solutions

Accepted Solutions
PhoneBoy
Admin
Admin

Yes, you’ll be able to rollback to what’s loaded on the device for factory reset.
I assume because R81.10 does not yet support central management at GA quality, it is not being offered via the update mechanism in the device UI.

View solution in original post

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G_W_Albrecht
Legend
Legend

You can see the stored firmware versions in CLISH:

> show diag

Current system info

-----------------------------------

Current image name: R80_992002773_20_50

Current image version: 773

Previous image name: R80_992002691_20_40

Previous image version: 691

Default image name: R80_992002639_20_35_def_220328

Default image version: 639

--------------

You can use Factory Reset to make the default image current again, but for the previous firmware you use CLI - either the revert command:

> revert to 

previous-image   - Revert the system to the previous software image

factory-defaults - Revert the system to the factory defaults

You can also manually select the previous image to install:

[Expert@]# firmware_ver.sh -v

80 20 50 992002773 /dev/mmcblk1p1 80 20 40 992002691 /dev/mmcblk1p4

# firmware_ver.sh   

Usage: firmware_ver.sh [-d <url> <image> <chksum>|-r|-v]

-d : Download from given URL to given path and verify checksum

-r : Revert to saved image

-v : Display firmware versions

CCSE CCTE SMB Specialist

View solution in original post

2 Replies
PhoneBoy
Admin
Admin

Yes, you’ll be able to rollback to what’s loaded on the device for factory reset.
I assume because R81.10 does not yet support central management at GA quality, it is not being offered via the update mechanism in the device UI.

0 Kudos
G_W_Albrecht
Legend
Legend

You can see the stored firmware versions in CLISH:

> show diag

Current system info

-----------------------------------

Current image name: R80_992002773_20_50

Current image version: 773

Previous image name: R80_992002691_20_40

Previous image version: 691

Default image name: R80_992002639_20_35_def_220328

Default image version: 639

--------------

You can use Factory Reset to make the default image current again, but for the previous firmware you use CLI - either the revert command:

> revert to 

previous-image   - Revert the system to the previous software image

factory-defaults - Revert the system to the factory defaults

You can also manually select the previous image to install:

[Expert@]# firmware_ver.sh -v

80 20 50 992002773 /dev/mmcblk1p1 80 20 40 992002691 /dev/mmcblk1p4

# firmware_ver.sh   

Usage: firmware_ver.sh [-d <url> <image> <chksum>|-r|-v]

-d : Download from given URL to given path and verify checksum

-r : Revert to saved image

-v : Display firmware versions

CCSE CCTE SMB Specialist