Error 00362

[HotStrategic]

Hi,

We have a problem configuring port forwarding for a client, each change to the firewall there is a pop up that says:

Error has occurred while applying the Network Objects settings(error 00362).

What can be done about this?

(Tried checking the old sk175503, unfortunately it has been deleted)

[Chris_Atkinson]

Which firmware version/build are you using with this appliance and which model is it?

Is this gateway connected to SMP and is there anything special about the Internet connection?

[PhoneBoy]

The SK is still available for Check Point employees.
It says to disconnect the appliance from SMP, then reconnect it to SMP.
If this does not resolve the issue, please contact the TAC: https://help.checkpoint.com 

[G_W_Albrecht]

We had three customers with the issue in the last month - two of them could only resolve the issue by rebuilding the GW from scratch. Steps that minimize downtime:

- get a same model SMB unit

- open WebGUI for both units at once and configure the other unit with identical settings

- make a backup from the other unit with identical settings

---> downtime begins

- restore this backup to the unit with the issue

---> End

- re-activate the license