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Sokrat9
Explorer

connectivity with the VPN service is Lost

Не работает чекпоинтов, не подключается, пишет что: connectivity with the VPN service is Lost, что делать?

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16 Replies
the_rock
Legend
Legend

While I can understand lots of Russian language, lets stick with English :-). Is this for vpn client? Can you provide screenshot? Any details you can give, would be helpful.

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Sokrat9
Explorer

good afternoon, 2 weeks ago stopped working check point vpn writes what is indicated in the application. Computer Mac m1

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PhoneBoy
Admin
Admin

It would also help to have some basic version information.
What precise version of macOS and what precise version of the client? (E85.30 is the most recent version)

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Sokrat9
Explorer

Good afternoon, for Mac version 84.70, there is no newer on the site. when can I wait for the Mac version update? version 85.30 is for windows. OS version on Mac Monterey 12.1

 

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Chris_Atkinson
Employee
Employee

Please see sk174663 (e85.30 for Mac)

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Sokrat9
Explorer

after installation, the problem remained

 

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_Val_
Admin
Admin

Please try re-defining the VPN site.

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Sokrat9
Explorer

Installed version 85.30, nothing has changed. in principle, it does not allow you to register the address for connection, writes that vpn servise is Los. what else can I try to do?

 

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_Val_
Admin
Admin

Check with the VPN site admins, and if required, open a TAC case.

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Sokrat9
Explorer

 
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_Val_
Admin
Admin

Do you have other clients working with the same site?

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Sokrat9
Explorer

no other client is supported by us. who has computers on windous everything works

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_Val_
Admin
Admin

Please open a TAC case

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Sokrat9
Explorer

I'm not a professional, how do I do this?

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_Val_
Admin
Admin

Then ask whoever is in charge of this VPN site to help you.

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the_rock
Legend
Legend

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