Unale to connect Desktop RDP

[shantilalSuthar]

Hi Team,

We have deployed the SNX client clientless VPN for accessing RDP of the LAN systems but unable to take RDP using native application. 

SNX agent is getting connected and also getting office mode IP but RDP is not working.

Kindly suggest.

[PhoneBoy]

Is this enabled in Global Properties?

[shantilalSuthar]

I am using IP address not hostname & don't think so dns encrypt is required

[the_rock]

In that case, I would agree.

[PhoneBoy]

It's the Back Connections that is relevant here (it should be enabled, unlike in the screenshot).

[Lesley]

Do you see traffic either from office mode pool IP or from firewall itself towards RDP server?

Do you see this traffic being allowed in the logs?

Maybe give this SK a check? https://support.checkpoint.com/results/sk/sk168189

[shantilalSuthar]

Hi,

This SK didn't work. Still not able to take the RDP access.

[Lesley]

And this?

Do you see traffic either from office mode pool IP or from firewall itself towards RDP server?

Do you see this traffic being allowed in the logs?

[the_rock]

Do fw monitor to see if that traffic even reaches the fw.

Andy