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PWambua
Explorer
‎2021-02-03 03:17 AM

EPPatcher for users

Hello,

I trust you are all well. I have an issue when running EPPatcher for users. Users are able to enter the admin password needed when running the file, but immediately after clicking the YES button for a reboot another pop up screen (attached) appears prompting user to enter an Admin password. After entering the password an error occurs; agent deploy fails, contact system admin.

How can I resolve the above issue.

Regards.

 
 
 

ADMIN PASS.PNG

 

 

 

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1 Reply
Chris_Atkinson
Employee Employee
Employee
‎2021-02-03 04:49 AM

One of the methods requires the admin password and the client uninstall password which are different.

In any case I would recommend consulting TAC for your scenario as may also depend on the client type / version installed.

 

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