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the_rock
Legend
Legend
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Suggestion about marking answer to a post as a solution

Hey guys,

I will admit, Im guilty of this as well, but just wondering, is there a way to configure an option that would PREVENT anyone else, except a person who made the actual post to mark answer as an acceptable solution?

I find that it would be only fair if whoever posts something decides if answer is solution or not, thats all.

Anyway, its super minor thing, but just throwing this out there.

Andy

2 Solutions

Accepted Solutions
_Val_
Admin
Admin

No, from both technical and administrative perspectives. However, if you have an issue with any of the "solution" tags, let us know, and we will review them. 

View solution in original post

PhoneBoy
Admin
Admin

Unfortunately, there isn't an option to restrict "Accept as Solution" to the original poster, only to specific ranks/roles within the community.
In any case, we generally look at posts marked as a solution to ensure the marked post(s) are at least plausible as solutions.
It can also apply to "RFE" or "Not possible" answers as well.
If you see something that doesn't look right, approach us privately and we'll review it.

View solution in original post

7 Replies
_Val_
Admin
Admin

No, from both technical and administrative perspectives. However, if you have an issue with any of the "solution" tags, let us know, and we will review them. 

the_rock
Legend
Legend

Hey Val,

Not often, sometimes I find that solution marked should not be as such, but maybe 5% of the time. Ok, thats fair, if I find such case/scenario in the future, will let you know.

Andy

0 Kudos
_Val_
Admin
Admin

When you see that, let me know. 

G_W_Albrecht
Legend
Legend

Always should be true that a person marks the solution to its posted issue as such after it has been successfully tested. But sometimes after giving a solution, no more reply comes - as there maybe frustration sometimes about a solution like "RFE" or "just impossible", it could be fine if a documented solution is marked as such by others to help everyone to find it.

What i do not like: Some issue is posted, a solution given, but not marked as such; now someone replies with another issue for the same product, gets a successfull answer and marks it as a solution. Now the issue mentioned in the posts title will not be resolved by the accepted solution...

CCSE CCTE CCSM SMB Specialist
the_rock
Legend
Legend

Yea, thats true, I seen it happen as well.

0 Kudos
PhoneBoy
Admin
Admin

Unfortunately, there isn't an option to restrict "Accept as Solution" to the original poster, only to specific ranks/roles within the community.
In any case, we generally look at posts marked as a solution to ensure the marked post(s) are at least plausible as solutions.
It can also apply to "RFE" or "Not possible" answers as well.
If you see something that doesn't look right, approach us privately and we'll review it.

the_rock
Legend
Legend

As I mentioned to @_Val_ , thats more than fair : - )

Tx fellas.

Andy

0 Kudos

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