The Gaia CD not found

[Rameshkrsharma]

I am trying to install checkpoint in checking machine 23500 series device, but getting reply the Gaia CD not found, but my usb flash drive is working fine.

[Chris_Atkinson]

Some USB keys work better than others, how did you build the USB - what version of isomorphic was used?

[G_W_Albrecht]

Did you use the newest ISOmorphic tool for preparation ? Is the USB medium formatted as FAT32 ? Can the 23500 mount the USB medium ? See sk65205.

You could burn the ISO to a DVD medium and connect a USB DVD drive to boot from.

[dehaasm]

We have similar issue that during USB boot installation is starting and after some minutes it suddenly stops with the error the gaia cd not found, what could be the issue here?

[Chris_Atkinson]

Can you confirm some details please?

- Appliance model

- USB drive type/manufacturer

- isomorphic version

[dehaasm]

- Appliance model >> 5900

- USB drive type/manufacturer >> unknown USB 2.0

- isomorphic version >> latest build 201

disk was HDD and now SSD 480GB

what would you recommend as next steps?

[G_W_Albrecht]

Try a USB-DVD drive with .iso install DVD

[dehaasm]

ok so burn the r81.10 to DVD as explained here?

But we need to enter BIOS to change boot to DVD instead? When we try to enter BIOS we need password we don't know. What is the password to do that?

https://downloads.checkpoint.com/fileserver/SOURCE/direct/ID/115913/FILE/CP_R81.10_Installation_and_...

[dehaasm]

or just burn the R81.10 DVD and put into the device and still boot from USB?

[the_rock]

Guenther is correct, thats ONLY needed for opens ervers, NOT cp appliances. 

[G_W_Albrecht]

Burn, put in DVD, connect, boot 5900 and watch console output...

[G_W_Albrecht]

No need - only needed for OpenServer hardware, not CP ! The 5900 should boot from it when the DVD is found when switched on.

[dehaasm]

Ok just to understand do we need to insert both the isomorphic USB to boot from AND additionally the DVD inserted or ONLY the DVD and no USB inserted?

[the_rock]

I think ONLY dvd, thats it.

[G_W_Albrecht]

Correct 😎

[the_rock]

You followed isomorphic install process?

[G_W_Albrecht · Accepted solution]

This error is listed in sk92423:

Cause: The USB flash key is wrong / not supported by ISOmorphic Tool.

Solution: Make sure that USB key that you use is a USB 2.0 and that USB does not identify itself as fixed disk.

Usually, you will use a USB medium that had worked on CP appliances before. But DVD install should work anyway...

[dehaasm]

We will try with different USB sticks but DVD drive is not there do you mean an external DVD drive connected via USB?

[PhoneBoy]

Yes