SmartView dashboard panel empty

[nflnetwork29]

we have R81.20 MDS and on a secondary domain the SmartView dashboard is blank.  gateways are sending logs. i could not find anything relevant in support portal. did anyone experience this issue or know how to resolve it? 

in our environment we have a dedicated smart event server/VM. 

[the_rock]

I saw that once before and rebooting the mgmt server fixed it, though it was not MDS, just a regular SMS.

Andy

[G_W_Albrecht]

Did that ever work or is this a new configuration thatdid not work from start ? I would suggest to contact CP TAC to get this resolved !

[_Val_]

Install DB on all management and log servers, reboot the server, and see if it clears.

[Amir_Senn]

Is the SmartEvent server dedicated to this domain or is it on the global domain?