I have a question for you since you sent that process...I had a customer upgrade regular mgmt server (NOT smart event) from R80.10 -> R80.40 -> R81. They are very happy with it, all works great, BUT, one minor issue...when they open "logs and settings" in dashboard, we cant see any raw log files at all, but we do see them from old sv tracker. I also see same behavior in my R81.10 mgmt lab, though I never upgraded, had it since September of 2021. Anyway, we opened TAC case almost 3 weeks ago, were given some steps to follow, did cpstop/start, evstop/start, rebooted, no change at all.
Any reason why this would happen? Is it expected?
We also followed similar process to one you gave, waited 24 hours, no luck.