R80.10 traffic bytes not logged

[SamiH]

Any idea why my log views and reports won't show any bytes from R80.10 gw. I have accounting checked in the rules that I want to follow and older R77.30 gw (with different ruleset) seems to be getting the bytes to reports.

[Maarten_Sjouw]

On the gateway object have you enabled the Monitoring Blade and in the config of that blade also ticked the throughput boxes?

[SamiH]

Monitoring blade is enabled, but the older gw doesn't need that throughput to be enabled in that blade? Isn't that mainly for Smartview Monitor blade, not reports or views?

[PhoneBoy]

What blades are enabled for the traffic in question?

[SamiH]

On gw: app control, ips, monitoring

On mgmt: Logging, Smartevent, Smartevent correlation unit

[SamiH]

Apparently the version I used didn't support VRRP and recording bytes. Not it has been fixed with a hotfix for my Take of the R80.10 by Check Point. 

[Blason_R]

Hi there,

I am facing the same issue as Traffic in total bytes are not showing while I am on R80.1 and VRRP. Which SK specifies this issue? Is this resolved? Did you upgrade?

[SamiH]

Hi, seems to be resolved, but it was a specific hotfix for my Take on R80.10. I can check the actual build later, but I think you have to query this from TAC. I think it will become a part of some new Take eventually,

[RahulKaushik]

Could you please share the case number of your issue with checkpoint @ Sami_Hänninen ?

[SamiH]

I don't have it, since here we have to submit our cases through service provider. But I can ask for it and check the current version from gw.

[SamiH]

SR#6-0000740181 R80.10 VRRP Cluster Master member does not send Accounting data

new hotfix package [R80_10_JHF_T169_134]