Logs mismatch in the SmartConsole.

[Matlu]

Hello, everyone.

We are experiencing a problem with the logs.

We have an SMS (Open Server) on R81.10, which has a couple of ClusterXL "hooked" to it, and we also have a SmartEventer (Open server, too).

Since a couple of days ago, we are having a delay with the logs.
When we log into the SmartConsole, and check the logs, we have a 5min delay.

For example it is 9:45am, and when we go to this section of the logs, we only see logs, until 5min ago, that is until 9:40am.
This is happening both in the SMS and in the SmartEvent.

Has anyone dealt with a problem similar to this?

Any recommendations for this?

Thanks.

[PhoneBoy]

Sounds like something related to indexing.
I would get the TAC involved: https://help.checkpoint.com

[Zolocofxp]

I am experiencing this same issue, where logs are not displayed in real time. I have indexing enabled. If I reboot the SMS, logs are shown in real time, but in a matter of hours, the issue comes back. Around a 5 minute delay.