Create a Post
Showing results for 
Search instead for 
Did you mean: 

Is global SmartEvent functional?

Have a customer attempting to setup a R80 SmartEvent device and connect it to the existing R77.20 MDS environment. The customer wishes to configure SmartEvent as a global object but is not receiving logs after setup. The DBSync.elg file contains various errors that appear to be Java related.

15/03/16 12:08:18,003 ERROR db_sync.server.CpmSession [taskExecutor-8]: Login failure to a0eebc99-afed-4ef8-bb6d-fedfedfedfed on  Reason: Marshalling Error: Connection refused

15/03/16 12:12:19,116  INFO db_sync.server.DBSyncData [taskExecutor-8]: CA IP doesn't answer, trying to connect to another IP

15/03/16 12:12:19,121  INFO db_sync.server.DBSyncData [taskExecutor-8]: Candidates for connection:

15/03/16 12:12:19,121 ERROR db_sync.server.DBSyncData [taskExecutor-8]: Failed to connect to all machines

Has anyone setup R80 SmartEvent as a global object successfully?

Take care,


0 Kudos
1 Reply
Not applicable

Hi Alexander,

Yes we support MDM R77.x,

Global SmartEvent R80 is supported and to connect SmartEvent to R77.x management you should follow the release notes published in document under the R80 EA called:

"Release Notes and Known Limitations for SmartEvent R80 Public EA"

*Contact me if you don't find it in the solution center.

0 Kudos


Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events