Hello,
I have different customers with an LDAP AU active.
If I perform "Fetch branches" it's works without any issue but on one this command change the branches and the Authentication stop working.
Scenario
Customer 1:
Branches in use "example.com"
push Fetch branches
Branches in use still "example.com"
Customer 2:
Branches in use "dom.difexample.com"
push Fetch branches
Branches in use changes to "difexample.com"
So the branches in use change and the authentication stop working.
Why on Customer 2 the "Fetch branches" change the "Branches in use" and we need to change manualy to fix it?
It's true that the "Fetch branches" is only a connectivity test from MGMT to AD or the cmd perform other things that can have an impact on the Ldap AU configuration?
