CP R.80.30 Not allowed SSL version

[Sried]

Hi Everyone,

im currently encountering an issue with several drops of  different sevices being rejected with the message Not allowed SSL version.

I checked the DB settings: ssl_min_ver is set to sslv3 while max is set to tls1.2 . 

I also created a seperate rule for ssl inspect like described in sk34182., yet i still receive the error.

Currently it blocks me from initiating a rdp session within an existing Site 2 Site VPN Connection.

Remote_Desktop_Protocol (TCP/3389)

Reject

Not allowed SSL version

So far i was not able to find any other sk article regarding this issue,

Has anyone else encountered this problem?

[_Val_]

Please check your RDP SSL Inspection is properly set. Look here: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[_Val_]

If that does not help, you can try HTTPSi bypass rule for RDP specifically

[Sried]

Hi Valeri,

i tried the explicit https bypass rule for RDP, unfortunately the behavior is still the same.

I also tried your link, but i get the message: Solution could not be found in the system.

Yet i found a TCP service which could be a remnant from R77.30 

Protocol: SSL_V3

Match By Port:  Any  

Protocol Signature: checked

Could it be that the service is mismatched since it fulfills the criteria for this object?

[_Val_]

Yes, you might need to set up a _new_ RDP service. One inherited from R77.30 is no good

[PhoneBoy]

HTTPS Inspection is only for web traffic, it shouldn't impact RDP.
I suspect this is getting blocked by IPS which does have protections that block older SSL versions.
Can you provide a screenshot of the log card? (Feel free to mask sensitive details)

[Sried]

Hi,

i attached the log for the RDP drop.

[_Val_]

The action is bypass, so it is not the policy. Which HFA are you running at? With R80.30 you need at least Jumbo 50

[_Val_]

@PhoneBoy I am afraid you are mistaken, please check the SK I have referenced above 

[Sried]

Hi,

i just checked the version of the cluster.

Sorry, it seems i was mistake. R80.30 is the Console.

Currently installed:

HOTFIX_R80_20_JUMBO_HF_MAIN Take: 87

[PhoneBoy]

There is a specific hotfix you will need to install, but it's on top of a different jumbo take (47): https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...
Recommend engaging with the TAC.

[PhoneBoy]

Huh, you learn something new every day. 😁

[Sried · Accepted solution]

Hi everyone,

it turned out that someone configured multiple Services with active protocol signature(TCP,UDP,) under R77.80.

But instead of matching them to the recommended port (e.g. 443 TCP) they were matched for any port. This led to the error that any tcp / UDP traffic which was encypted matched for those services (which were missing in the security and application policy rules). The issue became visible after the update fron 77.30 to 80.20 .

As a solution, i deleted both services. 

Thx for all the help