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Carlos_Jara
Contributor
‎2022-04-11 03:31 PM
Jump to solution

After upgrate SmartConsole/SmartLog from R80.30 Take246 to R80.40 we can't access to Logs

After upgrate SmartConsole-SmartLog from R80.30 Take246 to R80.40 we can't access to Logs

 

00 - 11-04--2022_23-05-29.png

 

01 - 11-04--2022_22-50-59.png

 

02 - 11-04--2022_22-51-43.png

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1 Solution

Accepted Solutions
Carlos_Jara
Contributor
‎2022-04-12 12:49 PM
In response to the_rock
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Intaling HotFix post upgrade the issue have been solved.

03 - 12-04--2022_20-44-45.png

04 - 12-04--2022_20-45-41.png

05 - 12-04--2022_20-46-08.png

 

06 - 12-04--2022_20-48-10.png

 
 
 

 

 

 

 

 

 

 

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3 Replies
the_rock
Legend
Legend
‎2022-04-11 04:40 PM
Jump to solution

I remember this exact issue with one of my customers and there was sk we did that fixed the problem...I cant recall now what it was, but will check my notes tomorrow to see if I can find it.

Andy

Carlos_Jara
Contributor
‎2022-04-12 12:49 PM
In response to the_rock
Jump to solution

Intaling HotFix post upgrade the issue have been solved.

03 - 12-04--2022_20-44-45.png

04 - 12-04--2022_20-45-41.png

05 - 12-04--2022_20-46-08.png

 

06 - 12-04--2022_20-48-10.png

 
 
 

 

 

 

 

 

 

 

the_rock
Legend
Legend
‎2022-04-12 02:52 PM
In response to Carlos_Jara
Jump to solution

This was sk I was referring to, but I guess not relevant now

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Btw, I strongly recommend every customer to upgrade to R81.10, its fantastic!

Andy

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Epsum factorial non deposit quid pro quo hic escorol.

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