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Carlos_Jara
Contributor

After upgrate SmartConsole/SmartLog from R80.30 Take246 to R80.40 we can't access to Logs

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After upgrate SmartConsole-SmartLog from R80.30 Take246 to R80.40 we can't access to Logs

 

00 - 11-04--2022_23-05-29.png

 

01 - 11-04--2022_22-50-59.png

 

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Carlos_Jara
Contributor

Intaling HotFix post upgrade the issue have been solved.

03 - 12-04--2022_20-44-45.png

04 - 12-04--2022_20-45-41.png

05 - 12-04--2022_20-46-08.png

 

06 - 12-04--2022_20-48-10.png

 
 
 

 

 

 

 

 

 

 

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3 Replies
the_rock
Champion
Champion

I remember this exact issue with one of my customers and there was sk we did that fixed the problem...I cant recall now what it was, but will check my notes tomorrow to see if I can find it.

Andy

Carlos_Jara
Contributor

Intaling HotFix post upgrade the issue have been solved.

03 - 12-04--2022_20-44-45.png

04 - 12-04--2022_20-45-41.png

05 - 12-04--2022_20-46-08.png

 

06 - 12-04--2022_20-48-10.png

 
 
 

 

 

 

 

 

 

 

the_rock
Champion
Champion

This was sk I was referring to, but I guess not relevant now

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Btw, I strongly recommend every customer to upgrade to R81.10, its fantastic!

Andy