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David_Anderson
Explorer
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Uninstallation procedure

I am running the Push Uninstall from the Infinity portal and that is working.

However, after the restart their are a lot of Check Point services still running.

I am looking to achieve a complete removal of Check Point Harmony client - all files, folders, and services.

 

Please advise.

 

Thank you,

David A.

 

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David_Anderson
Explorer

Yes.   However, I think that I interrupted the second stage of the uninstallation procedure by executing a computer restart.   I have run the Agent Settings -->  Uninstall Client another time to another computer and left it alone.  It restarts to complete the Push action on its own time and the end result is a clean and complete uninstallation.  Thank you for responding.

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PhoneBoy
Admin
Admin

That seems logical, glad it eventually resolved itself!

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3 Replies
PhoneBoy
Admin
Admin

Just to be clear, you pushed the uninstall action from Infinity Portal, the client was rebooted, and there were still services running afterwords?
I recommend a TAC case to assist: https://help.checkpoint.com 

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David_Anderson
Explorer

Yes.   However, I think that I interrupted the second stage of the uninstallation procedure by executing a computer restart.   I have run the Agent Settings -->  Uninstall Client another time to another computer and left it alone.  It restarts to complete the Push action on its own time and the end result is a clean and complete uninstallation.  Thank you for responding.

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PhoneBoy
Admin
Admin

That seems logical, glad it eventually resolved itself!

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