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Asifoxy
Explorer

Unable to schedule backup using SCP R81.10

Hi All,

I am looking to schedule a backup from GAIA in LAB , but when tried adding entry to know host file by following sk164234 GW cli is giving error "NMHOST9999 Fingerprint does not match remote public key".

Attaching snap for reference, any help will be greatly appreciated.

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14 Replies
_Val_
Admin
Admin

You need to add that public key first. Please look into sk164234 and tell us if it helps.

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the_rock
Legend
Legend

Just replace last part of that command with the actual finderprint from the screenshot and it should work.

Andy

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Asifoxy
Explorer

Hi Val and the_rock thanks for you reply but i am still facing the same issue, attaching snap from both cli and Gaia, 

please look and let me know what am i missing also i have gone through mention SK but it didn't help.

 

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the_rock
Legend
Legend

I see now it matches, but still an issue. I would confirm with TAC.

Andy

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Asifoxy
Explorer

Thanks, will be looking forward for your response.

BR

Asif

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the_rock
Legend
Legend

One other thing you can try is also maybe remove that config and try again, but if that fails, I would open support case and confirm what could be the reason for the failure.

Andy

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Asifoxy
Explorer

I have already tried that, but still it is not working and showing same error.

BR

Asif

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the_rock
Legend
Legend

Hey Asif, good morning again. So if thats the case, then I would certainly open TAC case and see if they can verify.

https://help.checkpoint.com

Andy

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Asifoxy
Explorer

Hi Andy, thanks for sharing the link but unfortunately i do not have subscription for checkpoint also i am trying this in my lab and hence i have reached out on this community to see if someone have faced similar error earlier.

Anyways thanks for all your help.

BR 

Asif

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the_rock
Legend
Legend

We are not sadly allowed, as per community policies, to paste content of the sk, so you would have to see if someone you know may have access to the article @_Val_ pointed to, I believe it would help.

Andy

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Asifoxy
Explorer

I have already followed the SK but i think something is missing in what i am doing and that i am not able to figure it out.

BR

Asif

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the_rock
Legend
Legend

Just to make sure Im not missing anything, is it the case where you delete this config, then when you try it again, it fails at exact same step?

Andy

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Asifoxy
Explorer

Yes!

BR

Asif

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the_rock
Legend
Legend

Ok, fair enough. Im tagging @Ilya_Yusupov , I have all the confidence in the world he can help you fix this problem.

Andy

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