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PhoneBoy
Admin
Admin
‎2024-09-13 07:37 AM

Tips and Tricks 2024 #9 - Best Practices for TAC Engagement, Escalations, and Support Management

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5 Replies
the_rock
Legend
Legend
‎2025-04-13 07:23 PM

@PhoneBoy Just wondering and sorry to ask this a year later (well, 6 months), but not sure why I cant get this module to show as completed when I watch the video on CP academy site? All the other modules in the lesson show as webinar, except this one shows as elearning...maybe thats why?

Andy

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PhoneBoy
Admin
Admin
‎2025-04-14 06:00 AM
In response to the_rock

Might have something to do with it, but not sure.

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the_rock
Legend
Legend
‎2025-04-14 06:03 AM
In response to PhoneBoy

Who can I email to get it corrected? Is there generic email for such an issue?

Andy

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PhoneBoy
Admin
Admin
‎2025-04-14 10:51 AM
In response to the_rock

Not sure what module this is referring to.
Send me details privately, I'll see what I can do.

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the_rock
Legend
Legend
‎2025-04-14 10:52 AM
In response to PhoneBoy

Just emailed you directly with a screenshot 🙂

Andy

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