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Threat Emulation: Cannot connect to cloud

Hi Guys,

Customer has TE250X appliance, which was upgraded to R80.40. We noticed some unusual statistics informations, like there is very small number of scanned files in last two weeks comparing to previous monts. We dont have problem with mails, they pass trough TE (we ckecked it) but it is something wrong with statistics. Output of tecli sh st is



Also we have following message on TE 


does anybody have idea what could be problem? And, are these two isuee in correlatio?

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