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r31N3r
Explorer
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Invalid IPS Signature

Hello

how can I report an invalid IPS signature? We have an issue with the "PayPal Mail Phishing Containing Attachment" protection. 

"...Genuine email from PayPal will never include attachments.."

Unfortunately, we receive our monthly statements from Paypal (or temporarily not) with a PDF attached. It seems to me that the signature is no longer up to date. And of course I have set this protection to detect. It's just that someone at Checkpoint should be informed about the issue.

To whom this protection issue should be addressed?

 

Regards

Reiner

(1)
1 Solution

Accepted Solutions
Tal_Paz-Fridman
Employee
Employee

Hi Reiner,

After consulting R&D owners, please open an SR through TAC and specify that it should be moved to the Threat Operation Center (TOC)

BR

Tal

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3 Replies
Tal_Paz-Fridman
Employee
Employee

Hi Reiner

Thank you for the information.

I will forward the details to R&D owners  and will update with any relevant information.

BR

Tal

 

(1)
Tal_Paz-Fridman
Employee
Employee

Hi Reiner,

After consulting R&D owners, please open an SR through TAC and specify that it should be moved to the Threat Operation Center (TOC)

BR

Tal

0 Kudos
PhoneBoy
Admin
Admin

In general, these should be reported through the TAC.