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Matlu
Advisor

Alert in SandBlast equipment

Hello, team.

I currently have a TE Appliance (SandBlast) that is "hooked" to a CMA of my MDS.

When I enter the SmartConsole of the CMA, the object that references my "SandBlast", I get an "X" alert.

When I see the detail of the "because" of the "X", I get the following that I share in the image.

 

SandBlast.jpg

I have a version R80.40.

Can someone help me to know why this alert appears from one moment to another, and how to repair it?

Thank you.

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8 Replies
the_rock
Legend
Legend

Logically, based on that screenshot, it says there is no license. Are you able to apply an eval, push policy and do a test again?

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Matlu
Advisor

Hello, Buddy

 

The strange thing is that the license that has been "charged" to the equipment, is a definitive license, which has just been purchased and expires in June/2023.

 

I just got this alert and I don't understand why.

 

Greetings.

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the_rock
Legend
Legend

Just run cplic print -x as Chris said and it will give us better idea. Please paste the output.

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Matlu
Advisor

Hey,

This is the result of the command.

SandBlast 1.jpgSandBlast 2.jpgSandBlast 3.jpg

IP 10.49.2.217 is the IP of the CMA.
IP 10.49.2.201 is the IP of the SandBlast object.

Any idea why the alert appears in red, and "saying" that it is not licensed?

You will notice that the license is already loaded.

Greetings.

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the_rock
Legend
Legend

I would verify with Licensing team and confirm.

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Chris_Atkinson
Employee Employee
Employee

Does it clear if you remove the x.x.x.217 license locally or reissue the TE license with the Mgmt IP?

CCSM R77/R80/ELITE
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G_W_Albrecht
Legend
Legend

This is one StandAlone TE1000 that had its end of support in September 2020; it also looks like you have no local TE license anymore as i only see 

#5 E5117QI 31Dec2022 CPSB-TEMU-SB-1000-28VM-1Y

that had ended last December...

CCSE CCTE CCSM SMB Specialist
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Chris_Atkinson
Employee Employee
Employee

If you connect to the device CLI is there a _valid_ license present when you issue "cplic print" command?

CCSM R77/R80/ELITE

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