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pakka
Explorer

installation logs on mac

Hi,

setup has failed on a Mac os  big sur,

where i can find the installation logs on mac os for a basic troubleshooting?

thanks

 

marco

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8 Replies
_Val_
Admin
Admin

Which version are you installing, exactly?

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pakka
Explorer

Hi,

 

i'll try to install e85.30 on big sur but i got an "installation failed" and i want to check the installation logs to get more info about that.

Marco

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_Val_
Admin
Admin

I am not sure there are those logs. Refer to sk174663 for actual client binaries (there are 3 different clients with this version), limitations and release notes. 

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pakka
Explorer

i saw sk136592 for example and it talks about logs but don't tells the path of them. every setup creates a install log but i didn't found anything about it...

 

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_Val_
Admin
Admin

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_Val_
Admin
Admin

Another option is, open Console app and choose Log Reports. Sort them by latest, and try re-installing. The relevant log file should appear on top of the list

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_Val_
Admin
Admin

I have checked with experts, and the installation messages are going into /var/log/install.log. You can look into it directly or via Console app, as already mentioned

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prdgalex
Explorer

Hi,

Were you able to resolve this? Getting the same error.

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