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Salom_Idhogela
Collaborator
‎2023-09-20 06:34 AM

Windows Feature Updates exclusion

Hi All,

 

I am currently experiencing an issue whereby windows feature updates are blocked by Harmony with FDE. I would like to know whether there's a way that I exclude them so that OS can be seemless be upgraded without the need to decrypt. This is currently causing OS to crush when rolling back the update.

Windows Feature update.png

Regards,

Salom

 

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4 Replies
PhoneBoy
Admin
Admin
‎2023-09-20 06:57 AM

What version of the Endpoint client?
You may need to upgrade this prior to attempting an in-place upgrade.

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Salom_Idhogela
Collaborator
‎2023-09-20 07:31 AM
In response to PhoneBoy

Version 87.31

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PhoneBoy
Admin
Admin
‎2023-09-20 08:12 AM
In response to Salom_Idhogela

This will probably require TAC assistance: https://help.checkpoint.com 

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the_rock
Legend
Legend
‎2023-09-20 07:22 AM

It says up to date, where does it show failing?

Andy

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